When Reception isn’t very perceptive

*ring* … *ring* …

Franciscan Life and Associate’s Office, this is Christi. May I help you?

I’m trying to get a hold of Sister Angie.

Oh… uh… Let me transfer you to the reception desk… one moment… (finally locates transfer button, dials 0)

*ring* … *ring* …

Hello, Franciscan Sisters of —

Hi Renee, this is Christi.

Hi, Christi! How are you?

Fine. I have someone on the line who wants Sister Angie but I’m not sure how to transfer the call to you. If I just hang up will you have them?

Who are they trying to reach?

Sister Angie.

She doesn’t live here.

Yeah, I know.

She’s in Mexico.

Yeah. So I hit transfer and then your number, do I have to hit transfer again or do I just hang up?

I wonder what they’re calling about?

I don’t know. Let me give you the call and you can ask them.

I suppose I can give you her cell phone number.

I’m just transferring the call, I don’t need her—

I’ll look it up.

But —

She puts me on hold; I’m now listening to Sister Carol’s invitation to last month’s soup supper… only $6 each… chicken noodle, wild rice, cream of potato…

Okay, I found her cell phone number.

All right, so how do I—

Are you ready? It’s 555—

What?

Did you get that?

No.  I don’t know how to transfer calls. I wouldn’t know how to give her the call even if I had her number.

Okay, well, what you do is hit transfer.

Yeah, I know that part.

So first hit transfer, and then dial eight and then her number.

I think they hung up.

You have to dial 8 first because she’s off campus.

Yeah but…

Wait until you hear it ringing, then hang up.

I don’t hit transfer again?

No, you just hang up.

Okay, but they hung up.

Oh they did? Oh dear. Hopefully they’ll call back.

Yeah.

Do you need anything else?

No.

It was nice talking to you. Have a great day!

Sigh.

Author: CJ Hartwell

After spending most of her life in Phoenix, Arizona, CJ Hartwell moved to the middle of Minnesota. Is she nuts? Probably. For updates on her sanity, click on the link to follow by email.

20 thoughts on “When Reception isn’t very perceptive”

  1. This used to drive me crazy at Verizon, especially toward the end of my sojourn. There had been so many cuts and reductions that entire departments would vanish over night, with nary a hint of what we should do when they were gone. I think we had a whopping total of three people left in my vast office complex, with us screaming in fear every time the phones rang on our desks. Of course, our screams were drowned out by all the phones ringing on the endless vacant desks. Good times…

    Liked by 1 person

    1. Oh jeez, I was in a similar situation when I worked at a library. So many cuts were made that those of us left were drowning — books that weren’t checked in yet, books waiting to be shelved, patrons asking where books were — if anything can make you hate the sight of a book, it will be working at a understaffed library. But even then it wasn’t the worst job in my life. So yeah. Good times. 😉

      Liked by 1 person

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